Gold Consultancy Programme


Become a Gold Consultant...

Gold 1 – Awareness

Awareness of the implicit tensions that exist between different personality types is essential for people who have to lead and facilitate the work of others. This module teaches you not only how to recognise the underlying dynamics that make teamwork so difficult to achieve in practice, but also how to intervene to resolve these difficulties and create truly productive teams. You will come out of this module with a clear understanding of what you need to do to facilitate successful team working and it will include:.

  • I can learn from you
  • You will learn from me
  • Taking Control
  • Trust me


Gold 2 – Knowledge

A capacity to learn quickly and efficiently is a distinguishing of successful consultants in all types of organisation and sphere. Acquiring and maintaining this capacity in practice is, however, rare and is usually dependent on the presence of skilful leadership and facilitation. Knowing how to co-ordinate others’ efforts into an effective learning and problem-solving process is a skill in itself but is the only way to take on clients.

This module teaches that skill. It shows how to set up and sustain an ongoing learning spiral. It will give you practical techniques on how to spot the different types of obstacle that undermine the learning process, and how to intervene to maintain the momentum of that process by re-focusing and re-energising it, when necessary. It will include:

  • The key issues
  • Client Capability
  • What do they want
  • Barriers
  • Listen to me


Gold 3 – Skills

Management concepts, models and frameworks are important but not enough. Leadership and facilitation are ultimately skills, and to be deployed in practice, they have to be learned and practised. This module focuses on the underpinning skill for all managerial interactions, the skill of constructing and conducting useful and productive dialogues with people, both individually and in groups. Too many consultants take language for granted, under-estimating the impact – both positive and negative – of what they say and how they say it.

You will come out of this module with a fuller repertoire for intervening appropriately to influence people and discussions, and to provide teams with real leadership in real time. It will include:

  • The culture
  • Environment stage
  • Skill transfer
  • Issue spotting
  • React with me
  • Willing process


Gold 4 – Transition

Another distinguishing feature of placing yourself in other effective teams is the apparent ease with which you can redeploy their collective efforts as circumstances change around them. Once again the contribution of the consultant as a leader is pivotal. This module is designed to give leaders and facilitators the repertoire of clues and indicators, plus the personal vigilance, to be able to re-focus people’s attention and energies on to what matters.

You will come away with a new understanding of the challenges of performance improvement and the management of change, which will enable you to make your presence as a leader felt in the most timely and appropriate ways. Your client will feel recharged.  It will include:

  • Psychology presence
  • Non verbal communication
  • Verbal pitch
  • Levelling
  • Right pace
  • Value added


Gold 5 – Strategy

One of the reasons why creating effective teams is so highly prized, is because of the capacity to think more powerfully together, than any individual could do on their own.

One of the key skills for consultants and facilitators is to understand and be able to engage and elicit the necessary quality of thinking from groups of people in business to ensure that the results are meaningful and tangible.

We should be advanced enough to do new things well. We're not. Most of the benefit comes when we stop doing wrong things

This module will provide you with techniques for playing this vital and very commonly neglected role to get your client to understand and adapt to achieve results through a winning team. It will include:

  • The mouse wheel
  • Best practice
  • Feed back
  • Productive confrontation
  • Team culture
  • Nil 3 syndrome
  • Measurement
  • Share success